survey

Small retailers to increase TikTok marketing budgets in 2024

TikTok has become the premier platform for small to midsize businesses (SMBs) and retailers aiming for high engagement and a…

Accurate product images crucial to reducing retail returns

Software company Nfinite and Coresight Research have released a study on product images in the retail industry. The survey, encompassing…

New year same retail: global consumers remain dissatisfied

Consumer surveys throughout 2023 highlighted issues with customer service and technology use which will continue well into 2024 if retailers…

UK retail sector powered by entrepreneurs and start-ups

While mass-market players continue to dominate the UK retail industry, research by Geek Retreat shows that 15% of Brits have…

Small retailers are prioritising sustainability to recover returns losses

According to a survey by Software Advice, small and midsize (SMB) retailers believe that implementing sustainability into returns processes is…

Retailers are failing to train employees in cybersecurity

Recent reports have found that over the past year there have been approximately 2.39 million instances of cybercrime and retail…

Study finds majority of retail execs overwhelmed by pace of change

A study by professional services firm Genpact and analyst organisation HFS Research finds that inflation, cybersecurity and supply chain disruption…

Retail workers face money challenges at alarming rate

Financial institution Claro Money’s wellbeing division has published a report on the effects of money worries for retail workers during…

The differences between proactive and reactive retailers

In a recent report conducted by Incisiv and commissioned by Toshiba entitled ‘Innovation in Retail’, 225 surveyed retail executives identified…