UK-based supermarket chain Asda has entered into a multi-year partnership with Indian information technology company Tata Consultancy Services (TCS).
As part of the agreement, TCS will support the digital transformation of Asda and implement a new organisation-wide IT operating model.
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The retailer will leverage TCS’ cloud, artificial intelligence (AI) and security solutions to secure its divestiture process.
Walmart completed the divestment of its wholly owned UK business Asda to Issa brothers and TDR Capital in February 2021.
The technology firm will also improve the customer experience of Asda and bring enhanced innovation skills that will scale up its market share.
In addition, TCS will develop a new digital core using multiple cloud-based enterprise resource planning platforms.
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By GlobalDataThis will improve supply chain forecasting, e-commerce processes, as well as the buying and merchandising processes.
Furthermore, TCS will automate Asda’s IT operations by leveraging its Machine First Delivery Model.
The automation will streamline both the employee and customer experience while strengthening operational resilience.
TCS UK & Europe retail business head Abhijit Niyogi said: “We are proud to extend our partnership with Asda and look forward to working closely with them to drive this massive enterprise reinvention.
“We will leverage the power of data and AI and deliver innovative, industry-leading retail technology solutions to transform their core retail operations, employee experience, supply chain and create opportunities for new business models.
“Leveraging TCS’ deep contextual knowledge, next-gen retail technology solutions and industry experience, we will help them build a new future-ready digital stack to support their growth and transformation ambitions.”
In April 2023, TCS extended its strategic partnership with Marks and Spencer (M&S) to modernise the British retailer’s core business systems.
