Customer Loyalty in Retail: Macroeconomic trends
Retailers over the years have incorporated various strategies to improve customer loyalty in their businesses.
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Misinformation – Technology Trends
Online misinformation, in its most successful forms, can impact its audience in different ways. It spreads in large volume of…
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Advanced analytics and predicting market trends in FMCG
Knowing which way the wind is blowing – and which way it will blow in the future – is the…
McArthurGlen selects SMG customer experience management platform
European designer outlet developer and owner McArthurGlen Group has deployed Service Management Group’s (SMG) customer experience management platform.