All articles by GlobalData Consumer

Love it or fear it, AI is the future for contact centres

In a hyper-connected tweet-crazed world, enterprises are establishing digital contact centre strategies to protect the brand, build customer loyalty and,…
How brands can capitalise on the fitness app craze

As January draws to close, fitness apps are helping people stay true to their resolutions and be health-focused all year…
New ingredient disclosure rules are a game-changer for non-food products

Do you really know what is in your personal care or household product? Mystery ingredients like ‘fragrance’ may streamline ingredient…
Amazon’s checkout-free store: can its systems take the strain?

Amazon Go, the tech giant’s first checkout-free store in Seattle, has opened its doors this week after running in test…
MPs call for ‘latte levy’ on coffee cups to curb waste

In a report published last week, MPs called for a 25p tax on disposable coffee cups to help reduce waste…

Nintendo Switch Revives the Killer App

Last week Nintendo announced that the Switch has sold ten million units in the first nine months since its launch.…
Our selfie obsession shows no sign of slowing

Once jokingly dubbed “Selfitis” in a spoof news story in 2014, selfie addiction has now been validated by researchers at…
Only one in four people in Pakistan subscribes to mobile internet

Mobile internet subscription penetration of population in Pakistan, 2013-2022 In Pakistan, the world’s sixth largest country by its population of…
T-Mobile is taking on pay TV with typical bravado, but few specifics

Until now, T-Mobile USA has been a one-trick pony offering wireless services only. Now, it’s looking to shake up the…
Bitcoin bubble continues to grow, but are retailers (and consumers) ready to switch to this cryptocurrency yet?

Consumers grow worried as institutions reiterate harsh realities The value of Bitcoin, the digital currency created less than a decade…

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